FAQs

What brand of shirts do you use?

All Roo Since 1911 apparel is printed on: Next Level, Bella + Canvas or Anvil

What type of printing process do you use?

All Roo Since 1911 designs are printed by hand and custom made at the time of ordering. We apply each design with heat transfer vinyl.

Shipping

Standard shipping for orders takes 7-10 business days. During the holiday or times of high demand, orders will take 10-15 business days to ship.

What shipping method do you use?

We ship using USPS First Class mail and Priority Mail.

Returns and Exchanges

What is your return policy?

Since we print every product when it is ordered we CANNOT PROCESS SIZE EXCHANGES. Please be certain to check the size chart before placing your order. 

If you received a defective item, we will happily replace it. The defective item will be exchanged for the same item as well as the same size. 

All of our items are made by hand at the time of purchase. We do not have a warehouse or inventory. We do not issue refunds on orders that have completed payment or shipped.

Can I cancel/modify my order?

Please note we print every product when it is ordered. You can modify/cancel your order within 24 hours of placing your order, after that we immediately begin processing your order.